Communities and Workplaces
Citadel’s Virtual Responder (vResponder) is a citizen-centric digital platform designed to keep people safe.
MOBILE ENABLEMENT OF
Information and Incident Capture
We understand how crucial it is for people to feel safe in their surroundings, whether at work, play, or day-to-day. This is important not only for yourself, but for those around you.
vResponder gives you a multi-channel, enriched experience to connect with responders in times of need. With two-way information initiation, vResponder lets users initiate contact with a responder as well as allowing organisations to mass notify users of unfolding events.
SAFETY - CAPTURE - RESPONSE
How vResponder Keeps People Safe
Smart technology connecting people and those who protect them
Real-time response and risk mitigation
vResponder is designed for real-time video upload, streaming, predictive reporting, as well as live chat and calls with responders.
The capability goes beyond traditional risk and emergency reporting, bringing the responder closer to the unfolding situation leading to immediate risk reduction action.
Advanced data analytics drives evidence based decisions
The information and media captured in vResponder can be put to good use in preventative risk and safety management through advanced data analytics.
- Real-time streaming video enabling instant assessment of situations or unfolding events as they occur
- Web-based command centre coordinating your response
- Back to base video calling connecting people with responders
- Advanced video processing with computer vision technology
- Virtually brings the responder closer to the situation
- Quickly categorise and triage information captured
- Easy integration with your enterprise management systems
- Send mass alerts to users to notify of unfolding events and how to keep themselves safe
- Share rich multi-media content with users, such as first aid ‘how to’ videos to assist the injured
- Data provides business intelligence for smarter decision making
- Cloud-based solution
- Simplified pricing and licensing models
- Specialist team on call 24/7 for solution support
At Citadel, we are trusted by our clients for secure data management in mission critical environments. We are proud of our pedigree, having decades of experience in national defence, health, education, and all levels of government.
We know access to up-to-date information is vital for decision making and we demonstrate our ability to have this day in and day out.