Careers – Open Positions – The Citadel Group

Working with Us

Join a Fast Growing Technology Company

Citadel is a leading software and technology company that specialises in secure enterprise information management in complex environments. Citadel provides secure information to support real-time decisions across the Health, National Security, Defence and Other Enterprises.

Citadel was formed in 2007 and has over 350 employees across Australia and the United Kingdom, with the ability to access 1,300+ subject matter experts through partnerships. We have offices in Canberra, Brisbane, Melbourne, Sydney, Adelaide and Mansfield UK.

Software Development Team Lead

Work for a growing health company
Melbourne CBD location | Full-Time Ongoing | Flexible Work Environment
Opportunity to lead a great team of Developers

Reporting to the Product Development Manager, you will mentor and lead a team developing enterprise clinical software products. You will analyse user needs and work with software engineers to inform the software design and architecture and work closely with the test team to ensure quality and performance of the system.

This is a newly created position, offering the opportunity to lead a high performing team and influence the architecture and solution design of leading best of breed software applications.[.....]

See Details - Melbourne CDB Based

Business Development Manager - Global Health Division

Work for an organisation that is making a difference
Full-time, ongoing position
Flexible workplace culture

Reporting to the General Manager - Health Business Development, this role will see you actively contribute to the continual growth of the health division through building market position and working with other employees to develop, define, negotiate and close business relationships. You will proactively manage and drive the end-to-business development processes while enhancing the company’s reputation by accepting ownership for exploring new opportunities to add value to the organisation. An important component of this role is keeping updated on relevant job knowledge and trends by participating in educational opportunities and maintaining professional networks whilst sharing your knowledge and experience with other members of the team. [.....]

See Details - Brisbane CBD Based

Test Analyst - Customer

Work with a growing team | Flexible Working Environment
Full-time permanent position
Work for a global organisation that is making a difference

Reporting to the QA Team Lead, this role will be responsible for supporting Citadel Health’s overall Quality Assurance function, ensuring that all products produced by Citadel Health meet strict quality control measures and contribute to the evolution of those measures in line with best practice. This position will play a senior role in providing expertise advise to continually shape and improve the overall testing approaching. [.....]

See Details - Brisbane Based

See Details - Melbourne CBD Based

Database Administrator

Are you a professional Database Administrator with hands on experience in managing complex databases in a secure environment? Apply Now!

ENTERPRISE SOLUTIONS is part of the Citadel Group, a leading software and services company which exists to keep people and information safe. Our market leading enterprise health and tech software helps our customers change the world. Our people are our business, and we set them up to collaborate with experts locally and globally, and with opportunities for them to grow at the same rapid pace as the company. [.....]

See Details - Canberra ACT Based

Solutions Architect - Citadel Services Division

Citadel Technology | Melbourne based – Mount Waverley Office.
On-going full time position with a flexible working culture.
Exciting opportunity to work within our Technology division.

Reporting to the Head of Engineering this role with require you to provide solutions support to both Sales and Delivery sides of our business. This includes providing technical advice, facilitating client workshops, developing innovative engineered solutions in line with market and client requirements, and producing high quality and technically accurate supporting documentation.[.....]

See Details - Mount Waverley Based

Release Manager

Work for an organisation that is making a difference
Full-time, ongoing position
Melbourne CBD office location | Flexible workplace culture

Reporting to the Client Support Team Lead, this position is responsible for coordinating and delivering software releases for Citadel Health clients across Australia and the UK. This includes but is not limited to:
- Driving continual improvement of release practices to ensure consistent and robust deployment of releases including oversight of deployment checklists;
- Coordination of internal releases to Citadel Health Quality Assurance environments;
- Proactively identifying, managing or escalating risks and issues, developing and researching options for remediation or mitigation; [.....]

See Details - Melbourne CBD Based

Technical Business Systems Analyst (Pathology)

Work for an organisation that is making a difference
Full-time ongoing position
Flexible workplace culture

Reporting to the Market & Solutions Lead, this role will scope and document the technical aspects of customer business requirements and is an integral part of the product development process.

Technical areas of focus include integration with customer systems, integration with external BI solutions and legacy data migration processes. Assistance with procurement and implementation of infrastructure for clients is also required.[.....]

See Details - Melbourne CBD Based

See Details - Brisbane CBD Based

Audio Visual Commissioner (Integration Specialist)

Are you creative and have AMX, Creston, Extron experience?
Join a fast growing tech business!
Work with an engaged and driven team.

Reporting to the Project Manager, you will be responsible for commissioning systems in terms of both there electronics, mechanics and optics to meet requirements and business needs of our clients by utilising and demonstrating new and interesting solutions to problems.[.....]

See Details - Mount Waverley Based

AV Installation Technician

Permanent full-time position
Join a rapidly growing Company
Work alongside best in field

Reporting to our State Manager (SA), this role is to support the Senior Installation Technician and Delivery Managers to perform high quality installations of AV/VC solutions that meet the client requirements, are fit for purpose and are in accordance with technical drawings and plans produced by the Audio Visual Engineering team.[.....]

See Details - Adelaide CBD Based

Senior Business Development Manager - Enterprise Solutions Division

Are you an ambitious Business Development Manager?
Previous experience with both Government and Private Sector
Ready for a rewarding yet challenging role?

Reporting to the Head of Sales this position plays a fundamental role in achieving our ambitious customer growth objectives for Citadel-IX through creating new opportunities, penetrating new clients, and winning profitable and strategic deals.

You will also have the opportunity to gain exposure to the largest vendors in the world and their international customer base - endless possibilities.[.....]

See Details - Sydney CBD Based

Software Engineer

Contribute to a fast growing technology company
Flexibility for a hybrid working arrangement
Supportive & collaborative environment

We are currently looking for an experienced Software Engineer to be responsible for the ongoing support, development and enhancement of products and practices across the Enterprise Architecture line of products.

We are working to create a modern software development organisation that delivers quality products. Wherever possible we are embracing the latest technologies and techniques to ensure that the products delivered meet real market needs and client requirements: [.....]

See Details - Canberra CBD Based

See Details - Melbourne CBD Based

See Details - Brisbane CBD Based

See Details - Sydney CBD Based

Business Development Manager - Enterprise Solutions Division

Full-time ongoing position
Strong, Supportive & Innovative Team
Flexible Working Culture

Reporting to the Head of Sales this position plays a fundamental role in achieving our ambitious customer growth objectives for LeanIX through creating new opportunities, penetrating new clients, and winning profitable and strategic deals.

What we’re looking for… Someone with 3+ years hands on experience as a Business Development Manager, Demonstrated commercial acumen with a solutions-based approach to selling, Experience with the complete sales cycle, from canvassing new business, closing deals and relationship management[.....]

See Details - Brisbane CBD Based

Graduate Software Administrator

Citadel Global Health Division
6 month fixed term contracts starting early June 2022
Located in Melbourne CBD | Flexible working arrangements

Reporting to the Senior Project Manager, the Graduate Software Administrator role will provide experience in supporting the project team in implementing high quality, critical applications as well as assisting in the design, configuration, and refinement of software for our clients.

Key responsibilities include:
- Assisting in the development of Business requirements, technical specifications and design specifications with the Citadel Health Project Manager.
- Under the direction of the technical team, develop, build and implement technical solutions to existing products within Citadel Health.
- Working with cross-function teams such as technical, projects and delivery to ensure project outcomes receive acceptance from required stakeholder groups.[.....]

See Details - Melbourne CBD Based

Automation Test Analyst

Citadel Global Health Division
Great employee benefits and perks
Full-time permanent position | Flexible work environment

To support our continued growth within the Citadel Health team, we are seeking experienced Automation Test Analyst to join our Brisbane team. Reporting to the QA Team Lead, this role will be responsible for developing and supporting Citadel Health’s Automation Testing framework.

This position will deliver, maintain, and support test artefacts of software and systems produced by Citadel Health. This role will develop and maintain automation testing procedures, frameworks, test scenarios, scripts, and metrics that ensure the quality of Citadel Health Products.[.....]

See Details - Brisbane CBD Based

Service Desk Analyst

Citadel Global Health Division
Flexible workplace culture
Melbourne CBD based | Full-time ongoing position

Reporting to the Client Support Services Manager this position will be responsible for the provision of support for level 1 service requests raised by our clients including initial triaging, classification, analysis and replication of requests.

Key responsibilities include:
- Providing a high level of customer service and support to our clients
- Triage and manage service requests according to Service Level Agreements (SLA’s) and Citadel Health policies & procedures
- Escalate critical service requests where required
- Contribute to performance reporting
- Assist with system acceptance testing[.....]

See Details - Melbourne CBD Based

Client Support Services Manager

Citadel Global Health Division
Great employee benefits and perks
Full-time permanent position | Flexible work environment

Reporting to the Head of Service Delivery Pathology, the Client Support Service Manager is responsible for leading the application support team, including Application Specialists, Customer Success Leads, Service Desk Analysts, Business Analysts, Technical Writers, and Release Managers to ensure the accurate and effective delivery of software development tasks including resource estimation and allocation, risk and issue management, resource tracking, incident management and stakeholders reporting and communication.[.....]

See Details - Melbourne CBD Based

Software Developer

Citadel Group Global Health Division
Opportunity for Experienced Software Developers experienced in .Net | VB | C#
Work with a growing team | Brisbane Based | Flexible working arrangements

The Citadel Health Team is expanding rapidly, and we are currently seeking experienced Full Stack Developers with 5+ years’ experience in a commercial environment. Reporting to the Development Team Lead, this is an exciting opportunity to join a team of dedicated developers and clinical experts developing meaningful software which is core to the treatment of cancer patients.

Skills, Knowledge and Experience Requirements:
You will be degree qualified in Computer Science or equivalent and have a proactive attitude towards delivering results and continued learning. Your high levels of motivation will complement your excellent problem-solving skills, ability to work under pressure and collaborate effectively within the team.[.....]

See Details - Brisbane CBD Based

Technical Business Analyst

We are seeking a professional and experienced Technical Business Analyst to join our team. On-going Full-time Position |Flexible Working Culture | Strong, Supportive & Innovative Team

Gruden, a company of Citadel Group is an award-winning digital & enterprise software development company that builds world class digital assets and platforms for major corporations, brands, and Governments. Reporting to the Delivery Manager, we are seeking an experienced Technical Business Analyst to work on client site assisting with a program of enhancements for the Australian Government’s procurement and granting information systems. You will see yourself working closely with the stakeholders to map, analyse, and document business requirements and processes, on several project concurrently.[.....]

See Details - Canberra Based

Executive Assistant

Citadel Group Corporate Division
Fast paced global organisation
Fantastic employee benefits and perks

This role will see you effectively and efficiently organise the working days of our CEO, CFO and Executive General Manager, Health. You will need to have a proactive approach always remaining two steps ahead of the team. Our dynamic and fast paced organisation requires you to deal with multiple competing priorities, have a solutions mindset and be adaptable to our ever-changing work environment.

The EA will hold a high level of discretion and perform duties and tasks delegated or specified by the company from time to time. Provides accurate confidential executive administrative tasks with minimum supervision. This role manages 3 of our senior leaders within the business and will require a high level of flexibility to meet rapidly changing priorities and variable working duties and hours.[.....]

See Details - Melbourne CBD Based

Clinical Account Manager / Application Specialist

Citadel Group Global Health Division
Melbourne Based | Full-time ongoing position
Flexible workplace culture

Reporting to the Client & Clinical Services Manager, this role is to undertake the clinical and client functions associated with the development, implementation, training and use of the CHARM software. In addition, the role is also required to provide Level 2 Help Desk support for the CHARM software. The position is required to continuously consult and collaborate with clinical staff at sites and internal stakeholders.

Key Responsibilities/Accountabilities:
- Timely and appropriate customer service to all users of CHARM software
- The provision of expert clinical input to Help Desk Incidents
- Managing second level clinical problem determination and resolution, researching, and recommending trouble shooting workflows for clients, administration tasks and providing advice and support to sites in accordance with the service level agreements[.....]

See Details - Brisbane CBD Based

Recruitment Resourcer

We are looking for an experienced Recruitment Resourcer to join our company! | Full-time, permanent opportunity | Brisbane CBD location | Flexible working culture

An opportunity for an experienced Recruitment Resourcer to join our team based in Brisbane. Reporting to the Labour Hire and Recruitment Manager, you will be responsible for providing administrative support and client coordination services to the contract recruitment function within Citadel People.[.....]

See Details - Brisbane CBD Based

Can’t see what you are looking for? We always want to hear from people who think they would be a great fit for us.

Send your resume to recruitment@citadelgroup.com.au

The Citadel Experience

We are looking for people to join us who love a challenge, are open to new experiences and who align with our values. You will have the opportunity to work alongside our talented staff to develop your skills and use your expertise to create great solutions for our clients. We value our clients and have great relationships with them.

In return for your contribution to a great company, we will provide you with variety in projects to diversify your skillset, a flexible working environment that is supportive and empowers you to thrive, and attractive compensation for your efforts to reflect the value of your expertise.