Working with Us

Join a Fast Growing Technology Company

Citadel is a leading software and technology company that specialises in secure enterprise information management in complex environments. Citadel provides secure information to support real-time decisions across the Health, National Security, Defence and Other Enterprises.

 

Citadel was formed in 2007 and has over 180 employees across Australia, with the ability to access 1,300+ subject matter experts through partnerships. We have offices in Canberra, Brisbane, Melbourne, Sydney and Adelaide.

Security and Compliance Officer

Join a market leading global firm
Ongoing full-time position
Flexible work location
Reporting to the Chief Information Security Officer, this role will support the shared services team to achieve Corporate and Program compliance with applicable Information Assurance (IA) frameworks, policies, and standards. This will include the review, creation and amendment of relevant security governance and compliance policies and procedures, as well as working closely with Program Managers to ensure that internal and customer programs are ready for handover in a security-compliant state. [.....]

Corporate Medical Receptionist

Unique health admin role in a corporate office
Ongoing full-time position
Join a leading software and services company
Our products and services are fully integrated and are in operation in large enterprise-class multi-site laboratories across Australia. We are seeking an experienced and outgoing medical receptionist to our Virtual Private Practice. This role will see you enabling the smooth running of our virtual environment as a support consultant working as part of a team spread across VIC and QLD. This role will see you delivering efficient service to patients as well as administration support to practice managers and medical practitioners.[.....]

Service Desk Administrator

Full-time ongoing role
Work with our growing Technology Division
Free parking onsite
Reporting to the Team Leader Specialist Technicians, this role is an administrative focused role with a strong help desk duties and responsibilities. You will be required to manage the help desk including the triage and escalation for all enquiries and providing initial contact and support to clients and customers nationally of Citadel Technology. The administration associated with the service desk, service contracts and technical support including billing for our Level 3 Technicians in required.[.....]

Project Manager

Opportunity to work within our Health division.
On-going full time position.
Office located in Melbourne CBD.
Reporting to the Senior Project Manager, this role is responsible for managing multiple concurrent health projects within agreed time, cost, and quality expectations, while providing clear and concise reporting to all project stakeholders including Senior Executive. In addition, you will contribute to the development of the Master Schedule of activities across the division, negotiate delivery dates for project milestones in consultation with competing priorities. Some key responsibilities include:[.....]

Cyber Security Analyst

Full-time ongoing position.
Join a growing software company.
CBD office location.
We are a leading software and services company that specialises in secure information management in complex environments. Our people are the essence of our business. We are currently looking for an experienced Cyber Security Analyst to be responsible for the cybersecurity monitoring of networks, servers, endpoints and cloud applications in an enterprise environment. Reporting to the Chief Information Security Officer, this role will see you:[.....]

Talent Acquisitions Specialist

Permanent Full-Time Role
Enjoy flexibility, innovation, and a positive support culture
Join a strategic, high performing and fun team!
We are on the search for an experienced internal recruiter focused in the IT sector to join our People & Culture team based in our Melbourne CBD office. This full-time permanent opportunity will be responsible for the end-to-end recruitment across the business. With the support from your P&C Colleagues you will review and improve on the current recruitment strategy whilst partnering with the business on securing top talent. We are a growing organisation with a strong health software focus for 2021.[.....]

Test Analyst

A technical role within the health space
Ongoing full-time position
Flexible location - Melbourne CBD or Brisbane CBD
Reporting to the Development Manager, this role will work as part of a team that delivers, maintains and supports test artefacts in support of software and systems produced by Citadel Health. You will produce test scenarios, cases, procedures and metrics that ensure each products quality this will be done through performing both manual and automated testing activities. The candidate will have a demonstrated understanding of the purpose and formats of test cases, test plans and other common test artefacts and demonstrated skills or experience in automated testing.[.....]

Software Developer

A technical role within the health space
Ongoing full-time position
Brisbane CBD office location
Reporting to the Product Development Manager, the Citadel Health team is looking for an experienced software developer to work within our Charm team. You will be required to maintain and extend existing VB6 application while assisting in the design and re-design of software and system architecture. You will work with the product development team to design and specify new software requirements while ensuring continuous process improvements of software development and release practices and procedures and meet the requirements of the ISO 9001:2008 Quality Management System standard.[.....]

Support Consultant

Full-time ongoing position
Melbourne CBD office location
Exciting and challenging role
We are a leading software and services company that specialises in secure information management in complex environments. Our people are the essence of our business. The role of a Support Consultant is a customer focused help desk role providing Level 1 – 2 support to users of Micro Focus Content Manager (TRIM) and Kapish COTS products. You will liaise with clients via telephone, remote assistance, email and face to face, therefore, excellent verbal and written communication skills are key.[.....]

Application Specialist

ServiceNOW experience is a must!
Full-time ongoing position
Melbourne CBD, Collins St location
Reporting to the Client Support Team Lead, this role is responsible for providing solutions and technical support to ensure that software incidents are documented, triaged, reproduced, and resolved to agreed service level agreements and within the company release cycles. Exceptional customer and client service is imperative, maintaining correspondence with internal and external stakeholders to a professional standard, while closely working with our development teams to ensure the interest and the needs of the clients are considered and prioritised.[.....]

Business Development Manager

Opportunity with a global company
Full-time ongoing role
Bring a brand new product to the Australian market
Reporting to the Product Development Manager, the Citadel Health team is looking for an experienced software developer to work within our Charm team. You will be required to maintain and extend existing VB6 application while assisting in the design and re-design of software and system architecture. You will work with the product development team to design and specify new software requirements while ensuring continuous process improvements of software development and release practices and procedures and meet the requirements of the ISO 9001:2008 Quality Management System standard.[.....]

IT Support Consultant

Opportunity to join a growing global software company
Melbourne CBD location
Provide level 1 and 2 help desk support
Reporting to the Support Desk Team Leader, you will be required to provide level 1 and 2 help desk support across the business, whilst also providing outstanding customer support to our clients. To be successful in this role you must ensure you meet company SLA requirements with timely responses to request and incidents, follow company defined SOP’s and work closely with our Security Operations team to ensure 100% compliance to cyber security procedures. Other duties of the role include:[.....]

Can’t see what you are looking for? We always want to hear from people who think they would be a great fit for us.

Send your resume to recruitment@citadelgroup.com.au

The Citadel Experience

We are looking for people to join us who love a challenge, are open to new experiences and who align with our values. You will have the opportunity to work alongside our talented staff to develop your skills and use your expertise to create great solutions for our clients. We value our clients and have great relationships with them.

In return for your contribution to a great company, we will provide you with variety in projects to diversify your skillset, a flexible working environment that is supportive and empowers you to thrive, and attractive compensation for your efforts to reflect the value of your expertise.

675

COMPLETED ENGAGEMENT

250

PANELS AND CONTRACTS

1374

SUBJECT MATTER EXPERTS