Working with Us

Join a Fast Growing Technology Company

Citadel is a leading software and technology company that specialises in secure enterprise information management in complex environments. Citadel provides secure information to support real-time decisions across the Health, National Security, Defence and Other Enterprises.


Citadel was formed in 2007 and has over 350 employees across Australia and the United Kingdom, with the ability to access 1,300+ subject matter experts through partnerships. We have offices in Canberra, Brisbane, Melbourne, Sydney, Adelaide and Mansfield UK.

Cyber Security Engineer

Full-time ongoing position.
Join a growing software company.
CBD office location.
Reporting to the Chief Information Security Officer (CISO), we are looking for an experienced Cyber Security Engineer to be responsible for the continuous improvement of cyber security monitoring of networks, servers and endpoints across the Citadel enterprise environment. More specifically: Automation and improvement of offensive and defensive Citadel cyber security activities. Provide cyber security subject matter expertise to internal and external stakeholders.[.....]

Service Desk Administrator

Full-time ongoing role
Work with our growing Technology Division
Free parking onsite
Reporting to the Team Leader Administrative Support, this role is an administrative focused role with a strong help desk duties and responsibilities. You will be required to manage the help desk including the triage and escalation for all enquiries and providing initial contact and support to clients and customers nationally of Citadel Technology. The administration associated with the service desk, service contracts and technical support including billing for our Technicians in required.[.....]

Security and Compliance Officer

Join a market leading global firm
Ongoing full-time position
Flexible work location
Reporting to the Chief Information Security Officer, this role will support the shared services team to achieve Corporate and Program compliance with applicable Information Assurance (IA) frameworks, policies, and standards. This will include the review, creation and amendment of relevant security governance and compliance policies and procedures, as well as working closely with Program Managers to ensure that internal and customer programs are ready for handover in a security-compliant state. [.....]

Legal Counsel

Exciting newly created role
Part-time, 3 days per week
Melbourne CBD location
Reporting to the General Counsel and Group Company Secretary, this role will see you provide accurate and timely legal advice across Citadel Group Pty Limited and assist in the development of legal IP within the organisation. You will be able to evaluate and negotiate commercial transactions with customers and suppliers using a risk-based approach and assist with non-routine transactions. You will keep abreast with all legislative changes and work with internal stakeholders to update and educate to company accordingly. [.....]

AV Installation Technician

Flexible work location - Mount Waverly VIC or Sydney NSW based
Company experience rapid growth
Work alongside best in field
We are currently seeking an experienced Audio Visual (AV) Installation Technician to join the team in our Mount Waverley warehouse. The AV Installation Technician role is responsible for performing high quality installations of technical solutions that meet the client’s requirements, are fit for purpose and are in accordance with technical drawings and plans. Other responsibilities include:[.....]

Software Engineer

A technical role within the health space
Ongoing full-time positions
Flexible location - Brisbane/Melbourne CBD
The Citadel Health Team is expanding rapidly, and we are currently seeking an experienced Full Stack Developer with 5+ years’ experience in a commercial environment. This is an exciting opportunity to join a team of dedicated developers and clinical experts developing meaningful software which is core to the treatment of cancer patients. You will be degree qualified in Computer Science or equivalent and have a proactive [.....]

Technical Systems Administrator

Join our Health division.
On-going full-time position
Office located in Melbourne CBD.
To support our continued growth, we are currently seeking an experienced Technical System Administrator supporting and securing the company’s server and cloud infrastructure, providing expert technical capability and guidance to teams throughout Citadel Health. This is a crucial role to the health team and will see you provide a model of governance that will help drive future strategy and projects whilst proactively ensure the highest levels of systems and infrastructure availability. Tasks in the role of a Technical System Administrator at Citadel Health:[.....]

Support Consultant

Full-time ongoing position
Melbourne CBD office location
Exciting and challenging role
The role of a Support Consultant is a customer focused help desk role providing Level 1 – 2 support to users of Micro Focus Content Manager (TRIM) and Kapish COTS products. You will liaise with clients via telephone, remote assistance, email and face to face, therefore, excellent verbal and written communication skills are key. Level 1 and 2 support includes but is not limited to: providing quality help desk support to clients/customers, exercising some discretion and judgment in the help desk support or problem resolution and working to client expectations and any known deadlines[.....]

Business Development Manager

Opportunity with a global company
Full-time ongoing role
Bring a brand new product to the Australian market
Reporting to the General Manager - Business Development AUS, this role will see you actively contribute to the continual growth of the health division through building market position and working with other employees in Australia to develop, define, negotiate and close business relationships. You will proactively manage and drive the end-to-end sales process while enhancing the company’s reputation by accepting ownership for exploring new opportunities to add value to the organisation. An important component of this role is keeping updated on relevant job knowledge and trends by participating in education opportunities and maintaining professional networks whilst sharing your knowledge and experience other members of the team.[.....]

Project Manager

Opportunity to work within our Health division.
On-going full time position.
Office located in Melbourne CBD.
Reporting to the Senior Project Manager, this role is responsible for managing multiple concurrent health projects within agreed time, cost, and quality expectations, while providing clear and concise reporting to all project stakeholders including Senior Executive. In addition, you will contribute to the development of the Master Schedule of activities across the division, negotiate delivery dates for project milestones in consultation with competing priorities. The successful candidate will have demonstrated experience using Microsoft Project while having proficient knowledge and understanding of Project Management methodologies and frameworks including PRINCE2 and Agile. Experience in managing client-side project implementations and proven experience in[.....]

Level 1 Support Consultant

Join our growing Health division.
Ongoing full-time position
Brisbane CBD office location
Reporting to the Client and Clinical Services Manager, you will provide the front-line support for all service requests raised by our clients. This will include providing the initial triaging, classification, analysis and replication of requests. The position will further be responsible for assigning the request to the relevant team and tracking the request to ensure it is resolved according to Citadel Health policies and procedures and the clients service level agreements (SLA). This position will also be involved with system acceptance testing and other activities to support the Client and Clinical Services Team. The successful candidate will have experience as a support consultant with [.....]

National Services Delivery Manager

Join our Citadel Services Technology division
AV/VC industry knowledge is a must!
Collins Street office location
This role is within the Technology Services division of Citadel whose core business is audio visual, video conferencing and unified communications. Reporting to the National Operations Manager, this role will be accountable for the overall performance of Technology Services and Delivery functions, ensuring robust internal controls and process, as well as effectively managing communication with external stakeholders including customers, suppliers and other third parties. We seek someone who will be able to bring some maturity to our systems, processes and procedures within our Service & Support area, and demonstrate leadership from the outset.[.....]

Test Analyst

A technical role within the health space
Ongoing full-time position
Brisbane CBD or Melbourne CBD office location
Reporting to the Development Manager, this role will work as part of a team that delivers, maintains and supports test artefacts in support of software and systems produced by Citadel Health. You will produce test scenarios, cases, procedures and metrics that ensure each products quality this will be done through performing both manual and automated testing activities. The candidate will have a demonstrated understanding of the purpose and formats of test cases, test plans and other common test artefacts and demonstrated skills or experience in automated testing. A demonstrated high level of communication skills, both oral and written, in a complex and diverse organisation. Relevant tertiary qualification in Information Technology, Software Engineering or a relevant field is essential.[.....]

Can’t see what you are looking for? We always want to hear from people who think they would be a great fit for us.

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The Citadel Experience

We are looking for people to join us who love a challenge, are open to new experiences and who align with our values. You will have the opportunity to work alongside our talented staff to develop your skills and use your expertise to create great solutions for our clients. We value our clients and have great relationships with them.

In return for your contribution to a great company, we will provide you with variety in projects to diversify your skillset, a flexible working environment that is supportive and empowers you to thrive, and attractive compensation for your efforts to reflect the value of your expertise.