Optimising and Innovating Health
Citadel is a long-term, trusted e-health provider to optimise, integrate and innovate your health operations. Our best practice approach to enterprise connected health helps you make informed decisions on how best to work within a complex and converging environment. Our approach means that solutions:
- Are patient/user-centric, driven by benefits, and are fit-for-purpose and provide a trusted single source of enterprise-wide data
- Link analysers, applications and systems to enable better decision-making
- Enable standard business processes that support trusted interoperability and use
- Deliver common and standardised applications and ICT infrastructure that leverage historical investments where appropriate
- Support innovation and the introduction of new technologies and ideas in an agile manner to provide value quickly
HEALTH PRODUCTS AND SERVICES
AUSLAB is a highly scalable and configurable Enterprise Class Laboratory Information System which has specialised functionality for multi laboratory. It is an integrated system that has been in operation in large enterprise multi-site laboratory environments in the health sector since the mid 1990’s.
We support hospitals and regional area health services through the design, installation and maintenance of health ICT communication systems and components including technical suites (operating theatres), telemedicine, nurse training, learning spaces and lecture theatres, patient entertainment systems check-in, location and way finding kiosks.
e-Blood is a computer software system that enhances the operation of the transfusion laboratory, and ensures the safe and timely release of blood and other products to patients. The e-Blood blood banking system is a Laboratory Information System (LIS) specifically designed for blood banking. At its heart is a unique method of electronically cross matching that greatly improves the safety of transfusion practice, reduces blood wastage and increases laboratory efficiency.
Citadel-HESM delivers innovative health workflow solutions that enables health digital transformation through harnessing the scale and flexibility of the ServiceNOW Enterprise Cloud Platform. Citadel-HESM manages direct and indirect care workflows, collects relevant information to drive positive clinical outcomes, provides real-time analytics to improve clinician and patient care, and actively manages clinical risk and compliance.
Case Study - Complex eHealth
Case Study - Laboratory information system rollout
We recently completed a significant laboratory information system implementation across three large public hospitals in Victoria including the Royal Melbourne Hospital, Peter MacCallum Cancer Institute and the Austin Hospital.
The implementation occurred over a number of months and combined, 60 analysers have been connected, 128 change requests processed and 170 contract requirements delivered. The software services 20,000 users, 18,000 individual doctors, 54,000 providers, 4.3 million patients and overs 16,000 tests.
This project provides cross-campus visibility over patient results with clinicians expressing key satisfaction with the ability to view results, regardless of the patient’s location. One clinician reported that the new software ‘bought them forwards by 30 years within a single day’.