Optimising and Innovating Health
Citadel is a long-term, trusted e-health provider specialising in optimising, integrating and innovating your health operations. Our best practice approach to enterprise connected health helps you make informed decisions on how best to work within a complex and converging environment. Our approach means that our solutions:
- Are patient/user-centric, driven by benefits, fit-for-purpose and provide a trusted single source of enterprise-wide data
- Link analysers, applications and systems to enable better decision-making
- Enable standard business processes that support trusted interoperability and use
- Deliver common and standardised applications and ICT infrastructure that leverage historical investments where appropriate
- Support innovation and the introduction of new technologies and ideas in an agile manner to provide value quickly
EVOLUTION is a highly scalable and configurable Enterprise Class Laboratory Information System which has specialised functionality for multi site organisations. It is an integrated system that has been in operation in small, medium and large laboratory environments in the health sector for over 30 years.
We provide Australia’s leading digital anaesthetic diary and billing software, designed exclusively for anaesthetics. Suitable for individual anaesthetists and groups, our software features an advanced anaesthetic diary function, Informed Financial Consent capability, Medicare and Eclipse billing, and debtor and financial management.
We support hospitals and regional area health services through the design, installation and maintenance of health ICT communication systems and components including technical suites (operating theatres), telemedicine, nurse training, learning spaces and lecture theatres, patient entertainment systems check-in, location and way finding kiosks.
e-Blood is a blood banking system that enhances the operation of the transfusion laboratory, and ensures the safe and timely release of blood and other products to patients. e-Blood is a Laboratory Information System (LIS) specifically designed for blood banking. At its heart is a unique method of electronically cross matching that greatly improves the safety of transfusion practice, reduces blood wastage and increases laboratory efficiency.
Our Enterprise Service Management solution delivers innovative health workflow solutions that enables digital transformation through harnessing the scale and flexibility of the ServiceNOW Enterprise Cloud Platform. Our solution manages direct and indirect care workflows, collects relevant information to drive positive clinical outcomes, provides real-time analytics to improve clinician and patient care, and actively manages clinical risk and compliance.
Citadel’s Information Exchange (Citadel-IX) is a secure data platform that provides secure information storage and access to support real-time decisions across Health, National Security and Defence Industries.
Citadel brings its deep security and information management expertise together, utilising cloud technology to deliver a secure and trusted, fully hosted solution.
Laboratory information system rollout
We recently completed a significant laboratory information system implementation across three large public hospitals in Victoria.
The implementation included the connection of 60 analysers, 128 change requests processed and 170 contract requirements delivered. The software services 20,000 users, 18,000 individual doctors, 54,000 providers, 4.3 million patients and over 16,000 tests.
This project provides cross-campus visibility of patient results with clinicians expressing key satisfaction with the ability to view results, regardless of the patient’s location. One clinician reported that the new software ‘bought them forwards by 30 years within a single day’.