Safe, Secure, Scalable

Oncology Management Solution

CHARM is an Oncology Information Management Solution supporting the therapeutic management of cancer.


Decision Making, Efficiency and Risk Management

CHARM is an Oncology Information Management Solution that has been developed to support the multi-disciplinary team involved in the care of patients with cancer.

CHARM is capable of integrating with the multiple applications used in both the public and private health systems, and has been developed to comply with Health Level 7 (HL7) standards for electronic data exchange.

Accurate Patient Record Sharing

CHARM enhances decision making, efficiency and risk management by ensuring accurate patient record sharing and access to information from multiple sources to inform critical decisions at the time of treatment.

CHARM’s “intelligent” Pathway Engine automates every aspect of patient care, and provides support for the clinical workflow necessary to deliver excellent care – ensuring efficient use of valuable human resources.

CHARM is patient centric and can be deployed at a single facility or across a multi-facility enterprise. Designed to support the need for care and treatment across a number of campuses and locations, CHARM recognises that when a patient receives treatment for cancer, care is often provided at more than one facility.


The CHARM Solution


Doctors and Clinicians

  • Provides a source of research data
  • Lowers the risk of errors
  • Increases efficiency
  • Improves patient safety
  • Improves communication
  • Provides integrated care

Nurses and Health Professionals

  • Improves scheduling and coordination
  • Ensures clear and readable charts
  • Improves communication
  • Lowers the risk of errors
  • Improves patient care


  • Increases patient satisfaction
  • Aids in the improvement of health outcomes


  • Improves financial management
  • Saves money
  • Improves coordination
  • Simplifies stock management
  • Improves scheduling
  • Provides quality patient care

Executive and Senior Management

  • Proves significant cost savings
  • Assists with future service planning
  • Improves reporting capability
  • Improves communication

About Citadel Health

Citadel Health, a division of The Citadel Group, is an award winning, ASX listed company focused on creating and supporting proven software solutions and managed services for diagnostic laboratories, medical oncology and clinical applications in public and private healthcare organisations.


Citadel is a long-term, trusted health sector ICT provider delivering a range of solutions and services that enable you to optimise, integrate and innovate across your health operations. CHARM has been successfully deployed in over 100 locations since 2000 and is Australia’s leading specialist oncology eHealth system.