About Citadel

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The Citadel Group

Citadel is a leading technology and software company that specialise in secure enterprise information management in complex environments. Citadel provide secure information to support real-time decisions across the Health, National Security and Defence industries.


Citadel created and continues to manage Australia’s largest enterprise content management solution which holds over 500 million secure objects. Citadel’s health solutions support 50,000 daily transactions and hold over 27 years of data. Citadel also manages content and collaboration services for Australia’s leading education providers.


Citadel was formed in 2000 and has over 160 employees across Australia, with the ability to access 3,000+ subject matter experts through partnerships.

Miles Jakeman of the Citadel Group poses for photographs at the companies headquarter in Canberra, Monday, October 9, 2017.  (AAP Image/Lukas Coch)

The Citadel story

We are proud to be a real Australian success story. In 2008, BRW announced us as Australia’s 9th fastest growing company with a three-year average growth rate of 146%. In 2009, we exceeded this by coming 3rd with a growth rate of 247%.


In 2010, Citadel was the 20th fastest growing private company in Australia. In 2014, we successfully listed on the Australian Stock Exchange (ASX:CGL) and have the aspiration of being Australia’s leading provider of Managed Services in complex, knowledge-driven environments.


In 2015, Citadel acquired Citadel Health (formerly PJA Solutions), a leading provider of managed technology services to the Australian health sector. This acquisition expanded Citadel’s position in the eHealth sector and created a broader platform to continue the growth of its managed service offerings.

In 2016, Citadel acquired Kapish, a software and services company focused exclusively on Micro Focus Content Manager (formerly known as HPE TRIM and Records Manager). Kapish is a Tier 1 Micro Focus Platinum Business Partner and aims to provide the best software, services and support for all versions of the Electronic and Documents and Records Management System.


In 2017, Citadel acquired Charm Health, Australia’s leading supplier of specialist oncology eHealth systems used by leading public and private health care providers of cancer care. Charm delivers comprehensive multi-site functionality that managed the clinical and administrative coordination of all aspects of a patient’s cancer care.


In April 2018, Citadel acquired Anaesthetic Private Practice Pty Ltd (APP). APP specialises in the provision of cloud-based practice management and billing solutions for anaesthetists in private practice. APP was also the first provider of cloud-based software as a service practice management and billing tools to the anaesthetist market in Australia.


Citadel’s clients include government agencies and private sector businesses across eHealth, National Security and Defence sectors. Citadel are represented on over 300 different contract and preferred supplier arrangements nationally, with many of them seeking specialist skills.

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