Support

We're here to support you

Our National Secure Video Network Operations Centre (VNOC) is available for our clients who purchase one of our service agreements. Our experienced and highly skilled support personnel will ensure the issue is dealt with promptly to minimise any downtime of your system and reduce any inconveniences.

 

We also provide Concierge Services, tailored to suit our clients’ unique needs. Various services are available, delivering more interactive, personalised services which can include:

  • Dedicated on-site technical resources for conference operation and management
  • Conference scheduling, launching and monitoring
  • Personal ‘how to’ training and provision of user manuals
  • Levels 1-3 onsite technical maintenance.

 

View the Polycom Knowledge Base for related queries.

We'd love to hear from you!

CitadelTech is present in the ACT, NSW, QLD, VIC and SA. Get in touch for an office location near you.

TALK TO US

Sales enquiries: 1800 667 888
Support enquiries: 1800 260 333

675

COMPLETED ENGAGEMENTS

250

PANELS AND CONTRACTS

1374

SUBJECT MATTER EXPERTS